By Tracy Coutain, Account Director, and Becky Fitzpatrick, Digital Marketing Manager

Best Practices

Earlier this month, we shared some insights on why your monthly donor program could become the most fruitful unit of your online fundraising program. If you missed our blog post you can read it here, or continue below to read some of our best practices for creating and growing your monthly donor base.

Treat your monthly donors like royalty. These donors are some of the most likely to become planned giving prospects and will quickly become a major source of your online revenue.

Limit communications to cultivations and one upgrade per year. Your relationship with monthly donors is significantly different than your small donor and one-time donor relationships. Monthly donors should be suppressed from your appeal communications, both in the mail and online. Asking for more money when they are already giving each month could deter them from staying a monthly donor. The only exception is if your organization has a special campaign or fundraising goal you’re trying to hit, but those appeals should have special language to recognize their monthly giving status and thank them for their constant support.

Instead of appeals, build out a unique communications stream of cultivations throughout the year that shows you care about your monthly donors. Surveys, quizzes, special event invitations, and annual recaps will show how important their opinions are and the impact their donations make for your programs. The only appeal they should receive each year is a renewal (only if your platform does not automatically renew them) and an upgrade (which should be sent about 6 months to a year after they first sign up).

Developing unique welcome kits and premiums for monthly donors will increase their interest in your organization. A welcome kit helps explain your organization in more depth and premiums help keep your organization top of mind. Branded tote bags, hats, pens, etc. remind the donor that they support your cause and help bring awareness for your brand from people who see the premiums in use.

With monthly giving up 24% since 2015, compared to the 18% growth for one-time giving, it’s imperative that nonprofits in every sector take this channel of fundraising seriously. For more in-depth or specialized best practices for your unique program, reach out to our Senior Account Director Barbra Schulman to schedule a personal consultation session, Barbra@faircomny.com.

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How do you manage VUCA in your fundraising plans?

How do you manage VUCA in your fundraising plans?

Volatility, Uncertainty, Complexity and Ambiguity. In this state of extreme, perhaps unprecedented, worldwide VUCA, Faircom New York is assisting our domestic and international clients in planning, budgeting, forecasting and strategizing to navigate a landscape that screams for thinking differently.

5 Resolutions for Fundraising Emails

So you’ve wrapped up the end-of-year fundraising season, said goodbye to 2020, and are back at your desk thinking about your organization’s plans for 2021. Whether or not the past year was as successful as you hoped from a fundraising perspective, now is a great time to do a deep dive into a primary cornerstone of your digital fundraising strategy: your emails.

2020 is the year to ask your donors for gifts of stock!

Whether you’re a small nonprofit new to end-of-year fundraising or the impact of the pandemic has left your organization understaffed and behind in planning, now is a critical time to ramp up your efforts. Half of all nonprofits receive a majority of their annual donations during the last three months of the year – with 31% of those donations happening in December according to Network for Good.