No award winning marketing campaign or multi-million dollar fundraising program comes about without the love, sweat, and determination of a team of passionate fundraisers behind the helm. Here at Faircom, we work hard to make sure our campaigns meet and exceed expectations, and ensure our clients are confident and happy with the results. The team is a unique mix of fundraisers, marketers, analysts, and designers, and we’re always looking for hard-working talent to join our ranks.
If there are no open positions or you don’t see a role that fits your experience, please feel free to submit your resume as an open application.
Faircom New York (FNY) is a full-service international fundraising and communications agency that works with nonprofit organizations of varying breadth, depth, mission and size. Established more than two decades ago, we are committed to helping charitable organizations extend their reach through an integrated and innovative approach.
We are passionate about our clients because we believe in their work—and we hope that you could be a committed partner in our mission.
About the Position:
We are currently looking for an energetic, experienced direct mail/direct response fundraising professional, with a background in direct mail, integration, analytics, and new business development, to help lead the account management team and drive the overall campaign strategy and execution for several local and national clients.
As a senior team member, you should possess strong executive presence and comfort with managing both clients and the internal team members for growth. And, as a leader, you will communicate and collaborate in a way that inspires team members while being accountable for the outcomes of your projects.
You will own the client relationship, managing client expectations and campaigns from start to finish. Moreover, you will be an integral part of the agency management team, contributing to long-term growth through business development and future planning.
You’re able to master the tough conversations. Running accounts means having important conversations with team members and clients alike, and we are committed to open and candid communication with clients and within our team. When people trust each other, great work can happen.
The position requires a high degree of organization, self-direction, attention to detail and the ability to multi-task. FNY offers a competitive salary and benefits package, including a generous vacation policy, flexible work hours, and a very warm office environment. We hire for both hybrid and remote positions. If you have a positive attitude, innovative ideas, and a roll-up-your-sleeves mentally, we hope to hear from you!
To be successful, you will:
Create annual and long-term client strategies with measurable results to achieve client goals and drive revenue.
Develop and execute year-long direct marketing fundraising campaigns within these strategies – integrated across multiple channels including mail, email, and social media.
Create and deliver compelling, customized presentations and reports for prospects and clients that address their program goals and the agency’s contributions to realizing those goals.
Oversee project execution for all client programs and ensure that these are delivered on time and within budget parameters.
Manage junior and mid-level staff to promote personal growth.
Secure client contract renewals and grow client portfolio.
Generate opportunities for new business development.
Requirements/Skills:
Minimum 7-10 years’ experience in fundraising, marketing, direct mail or a related field.
Nonprofit fundraising and/or agency experience is essential, with a strong background in direct mail and knowledge of digital marketing.
Demonstrated leadership and project management skills.
Strong analytic skills to interpret campaign performance and metrics over time.
Problem-solving approach to analyze information and present it in an effective
manner.
Outstanding written and oral communications skills to develop long-standing client
relationships.
Possess a positive attitude in a fast-paced environment; includes working with a
broad range of clients and team members.
Please include a cover letter and resume with application.
Faircom NY provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Faircom New York (FNY) is a full-service international fundraising and communications agency that works with nonprofit organizations of varying breadth, depth, mission and size. Established more than two decades ago, we are committed to helping charitable organizations extend their reach through an integrated and innovative approach.
We are passionate about our clients because we believe in their work—and we hope that you could be a committed partner in our mission.
About the Position:
We are currently looking for an energetic, experienced direct mail/direct response fundraising professional, with a background in direct mail, integration, and analytics, to join the account management team and drive campaign strategy and execution for several local and national clients.
As a team member, you should possess a strong confident presence and comfort with managing both clients and collaborating with the internal team members for growth.
You will own the client relationship, managing client expectations and campaigns from start to finish. Moreover, you will work in an integrative way with all team members to grow new client opportunities.
You’re able to master the tough conversations. Running accounts means having important conversations with team members and clients alike, and we are committed to open and candid communication with clients and within our team. When people trust each other, great work can happen.
The position requires a high degree of organization, self-direction, attention to detail and the ability to multi-task. FNY offers a competitive salary and benefits package, including a generous vacation policy, flexible work hours, and a very warm office environment. We hire for both hybrid and remote positions. If you have a positive attitude, innovative ideas, and a roll-up-your-sleeves mentally, we hope to hear from you!
To be successful, you will:
Create annual and long-term client strategies with measurable results to achieve client goals and drive revenue.
Develop and execute year-long direct marketing fundraising campaigns within these strategies – integrated across multiple channels including mail, email, and social media.
Create and deliver compelling, customized presentations and reports for prospects and clients that address their program goals and the agency’s contributions to realizing those goals.
Oversee project execution for all client programs and ensure that these are delivered on time and within budget parameters.
Manage junior staff to promote personal growth.
Secure client contract renewals and grow client portfolio.
Generate opportunities for new business development.
Requirements/Skills:
Minimum 5+ years’ experience in fundraising, marketing, or direct mail.
Nonprofit fundraising and/or agency experience is essential, with a strong
background in direct mail and knowledge of digital marketing.
Demonstrated leadership and project management skills.
Strong analytic skills to interpret campaign performance and metrics over time.
Problem-solving approach to analyze information and present it in an effective
manner.
Outstanding written and oral communications skills to develop long-standing client
relationships.
Strong proficiency in Excel and PowerPoint
Possess a positive attitude in a fast-paced environment; includes working with a
broad range of clients and team members.
Please include a cover letter and resume with application.
Faircom NY provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Faircom New York (FNY) is a full-service international fundraising and communications agency that works with nonprofit organizations of varying breadth, depth, mission and size. Established more than two decades ago, we are committed to helping charitable organizations extend their reach through an integrated and innovative approach.
We are passionate about our clients because we believe in their work—and we hope that you could be a committed partner in our mission.
About the Position:
The Digital Account Director leads the creation of digital marketing plans for Faircom’s nonprofit clients, and oversees digital campaign execution to acquire, cultivate, retain, and upgrade donors. The ideal candidate will combine significant strategic planning, digital media management, email platform, analytic and account management experience, along with the ability to flourish in a fast-paced, creative environment with ever-shifting schedules and priorities. We seek someone who is adaptable, has a friendly and outgoing demeanor, and can build strong, positive relationships with clients and colleagues alike.
Primary Responsibilities
- Develops and presents strategic plans covering digital fundraising efforts across multiple digital tactics.
- Provide strategic direction for email marketing campaigns, digital media (including programmatic, paid social, and paid search efforts), social media strategy, and other digital marketing tactics.
- Develop and maintain strong client relationships, serving as the primary day-to-day execution point of contact for client projects. Ensure timely delivery of quality deliverables and manage communication for any ad hoc client requests.
- Oversees and analyzes client performance reports; identifies trends and recommends modifications and opportunities for growth.
- Works with in-house and freelance resources to create engaging digital campaigns to support client goals.
- Assist in the development of compelling email fundraising appeals, website content, social media, ad copy, and other digital creative.
- Ensures overall quality control of all digital assets. Ensure timeliness and accuracy of deliverables including omnichannel testing plans, campaign reports and assets.
- Leads both client-facing and internal meetings.
- Ensures deadlines and budgets are met.
- Assists senior staff with other activities as assigned.
Qualifications
- At least five years of significant experience with digital marketing and fundraising for nonprofits required.
- Proven experience in developing and implementing multichannel digital fundraising strategies, including email, website, and paid digital media.
- Experience managing integrated fundraising campaigns that leverage paid strategies such as programmatic (display, native, video, DOOH, CTV/OTT) paid social, YouTube, Google Grant and paid search.
- Familiarity with digital direct response marketing strategy and tactics, and how to measure the impact of various channels and campaigns.
- Understanding of current industry best practices and emerging fundraising and marketing strategies.
- Commitment to delivering error-free work and high-quality customer service to clients.
- Ability to adapt to frequent change and prioritize constantly shifting opportunities.
- Ability to handle multiple complex projects; a resourceful self-starter who can take initiative and follow through on projects in a deadline-driven environment.
- Attention to detail and strong organizational/project management skills.
- Strong written and verbal communication skills.
- Friendly, customer-service oriented attitude.
Skills and experiences desired for this role:
- Expertise working with data and using past results to drive future strategy. Must be able to read and interpret data to inform real time campaign optimizations. Ability to create, manipulate and analyze data in Excel is required.
- Experience with CRM and donation-based platforms such as Blackbaud Luminate Online, Salesforce/Pardot, Classy, and Fundraise Up is highly desired.
- StackAdapt (or other DSP) and Meta expertise.
- Proficiency in G4 and Google AdWords.
- Basic understanding of Google Tag Manager and tracking mechanisms.
- Basic understanding Google Data Studio reporting, ability to edit reports as needed.
- Understanding and ability to consult on basic Search Engine Optimization best practices.
Compensation: Actual compensation packages are based on several factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Some travel may be required.
Benefits
Faircom offers a generous benefits package including medical, dental and vision, long and short term disability, unlimited PTO, and much more!
Please include a cover letter and resume with application.
Faircom NY provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.